- November 17, 2021
- Posted by: PQSadmin_new
- Category: Business Performance Management
Every Business consists of multiple Departments or Processes that actually define the Performance of the Business. If we are to observe closely, the Process approach and continual process Improvement are absolutely crucial for optimum Business Efficiency.
But first, let us understand what is Process Approach is and why is it Important for optimum Business Performance. Let’s take an example of a Train to understand this concept. Imagine the entirety of the Train as a Business and a set System and individual Coaches are the Processes or Departments involved and necessary to sustain Business Efficiency. Just like the Train in its entirety, each and every process is Important to a Business and regular Process Improvement can help in Business Improvement and achieve Business success.
Well set Business, does my Process still require Routine Verification?
So let’s get back to the above illustration one more time. The Train is successfully transporting people and goods in an efficient manner. Day in and day out of successful trips, and then one day suddenly there is an accident and the train derails. The investigation concluded that the reason for the derail was a crack in the wheel, which could be avoided if it was regularly inspected.
Likewise, the same can be applied to any Business Process or System established in an Organization. Every process in a Business needs to be reviewed and verified on a regular basis to identify and prevent any leaks or iron out the minor wrinkles, for a smooth-running System resulting in Optimum Business Efficiency.
Let us consider a typical Manufacturing unit, with the following processes and departments established for Business Excellence,
- Stores
- Purchase
- Quality Assurance
- Design
- Production
- Logistics
- Sales & Marketing
- Human Resource
- Management Representative
Everything in this unit worked absolutely fine. Production was meeting the sale schedule and designs were innovative. The Quality checks were in place and all was OK. But guess what? The product was not accepted by the Customer because the measurement was not as per customer requirements.
On finding the Root cause of the problem it was observed that all the process was followed with due diligence, but the fact that a system of instrument calibration monitoring was absent resulted in instruments not giving a correct reading.
The typical pain points or lacunas that haunt a Business Process,
- Communication Gaps between Departments
- No Monitoring of Outputs
- Absence of Management Information System (MIS)
- Low Competence of Workforce
- Lack of Training
- No sync of Employees with Vision and Mission of Business
- No seriousness for Management System
- Missing Information
- No desire for Improvement and growth
- Lack of Leadership
Even well-established Organizations and Businesses face certain problems and it is absolutely necessary to have Routine System verification to address the lacunas and to have continuous Process improvement for the Business.
Why would my Process Improvement Plan require an External Agency?
We have just read through the common pain points a Business or an organization faces from time to time. Almost every Management of the particular Business would want to iron out these lacunas and want a Smooth Operating System in place that would ensure optimum Business Performance.
Albeit it is not always possible for the management to get involved in minute details leaving the main Business matters that may be arising. This won’t be conducive for their Time Management to get into minute details.
Well, lets for matter consider an Employee who has been assigned the role of a Management Representative for the Organization. Chances would be that the Employee would have a bias outlook and also the efficiency of work performed would be less than some other department working.
Whereas an External agency like PQSmitra involved in Routine System Verification would provide absolute genuine and professional services for a fraction of the cost and Support the organization in Business Performance Improvement.
How can PQSmitra help you in Business Process Improvement?
PQSmitra has the following methodology or as we call it PQSmitra DNA
- Understanding all the Processes in detail of your Organization
Each and every department of the Organization is reviewed as per the latest industry standards and detailed SWOT analysis is performed
- More than 20 years of Experience
Our immense practical experience in Business Management and well-trained Management consultants ensure Optimal Business Improvement and System Verification
- Implementation & Hand Holding
The optimum solutions are Implemented and Hand holding is provided throughout the Process
- Non-Bias Audit Report
A system audit is performed and a detailed nonbiased report is presented to Organization having Continuous Improvement points for Implementation
- Training & Documented Support
Documentation support is provided and Training is imparted to ensure all Employees are aware and become empowered to achieve Business Excellence.
How can your Business Benefit from Routine System Verification?
Every Business can see the following results by partnering with PQSmitra for Routine Services
- Process improvement in Business or Organization
- Business efficiency is improved
- Business growth can be achieved by Improving Business Efficiency
- Unbiased system verification reports & Audits
- System driven processes are established rather than person dependency
- Availability of records and data for taking decisions
- MIS/ Performance monitoring helps for better achievement of business goals
- Smooth retention of International certification status
- Value addition through routine visits. Keep the management system alive and efficient.
- Identification of Risks and taking prompt actions
- Growth mindset and no hesitancy for any customer audits
- Business Stability is Achieved
About PQSmitra
PQSmitra provides Business Performace Management Consultation for Industries Ranging from Manufacturing, Textile, Supply Chain, Educational Institutes to any Organization that would require our services. With over 20 years of experience in quality assurance & Business Performance, we at PQSmitra are ready to help your business reach new heights and achieve optimum Business Performance and Excellence.